Ophélie Burgstahler

Design of user centric services and products

› Analysis of client issues & strategic recommendations
› User research and behaviour study : interviews, focus group, surveys, field studies, user testing
› Audits and benchmarks
› Workshops animation and facilitation, design thinking workshops and sprint design
› Production of UX synthesis documents : personas, scenarii, flows and journeys, experience map, affinity diagrams
› Information architecture : card sorting, tree structure, flowcharts, user flows
› Prototyping : definition of interactions, screenwriting of interfaces, storyboards, zonings, wireframes, interactive prototype, sketching
› Support and follow-up of creative and front-end development teams
› User testing (physical or distant), card sorting, AB & Multivariate testing
› Management (team of 5 people), teaching, establishment of processes & methods
› Speeches and teaching of UX method in different schools, formations or organizations

#designthinking #servicedesign #sprintdesign #userresearch